Subscriptions
How does Subscribe & Save work?
Pick your products, choose how often you want them, and save 10% on every delivery. You can deliver [every 30, 60, or 90 days]. Change, skip, or cancel anytime.
Can I buy without subscribing?
Yes. Every product is available as a one-time purchase.
How do I manage my subscription?
Log in to your account and go to [Manage Subscriptions]. From there you can change products, swap scents, skip or reschedule a delivery, update your address or payment, or cancel.
How do I change the products or scents in my subscription?
Go to [Manage Subscriptions] and swap or add products. Make changes at least [3] days before your next charge date so they apply to your next delivery.
How do I skip or delay a delivery?
Go to [Manage Subscriptions] and choose Skip or Reschedule. Do this at least [3] days before your next charge date. We'll email you a reminder [3] days before each order.
Can I add one-time items to my subscription order?
Yes. Add one-time products in [Manage Subscriptions]. They ship with your next delivery and are only charged once.
How do I update my shipping address or payment method?
Update both in [Manage Subscriptions]. Changes apply to your next delivery and every one after. If your next order has already been charged, email [email protected] and we'll update it if it hasn't shipped.
How do I cancel my subscription? Are there fees?
Cancel anytime in [Manage Subscriptions]. There are no cancellation fees. Cancel before your next charge date to stop the next order.
I was charged for a subscription order I didn't want. What now?
Email [email protected] with your order number. If it hasn't shipped, we'll cancel it and refund you. If it already shipped, our Sweat Satisfaction Guarantee covers a refund within 30 days of purchase, no return needed.
Do subscription orders ship free?
Subscription orders of $65 or more ship free within the United States.