Use Onside

<p>Start with Amber Suede, our signature. Want something fresh? Go Eucalyptus &amp; Mint or Bergamot. Want something woody? Go Santal Leather. For hair, our 2-in-1 Shampoo &amp; Conditioner best seller is Green Tea Cedar. Every scent is cologne-grade, and our body care scents match across products so you can layer them head to toe.</p>

Start with Amber Suede, our signature. Want something fresh? Go Eucalyptus & Mint or Bergamot. Want something woody? Go Santal Leather. For hair, our 2-in-1 Shampoo & Conditioner best seller is Green Tea Cedar. Every scent is cologne-grade, and our b

Which scent should I start with?

Product Information

General

What is Onside?

Why choose Onside?

What's never in your products?

What scents do you offer?

Do you offer discounts when I buy more?

About Onside

Can I buy directly from this site?

Where do you ship?

How long does shipping take?

Do you offer free shipping?

My package says delivered, but I didn't get it. What do I do?

What if my order is lost in transit?

Why hasn't my tracking updated?

Do you offer expedited shipping?

Do you ship to APO/FPO military addresses?

Ordering & Shipping

Are your formulas safe for sensitive skin?

Are you cruelty-free?

Can I layer Onside products?

What ingredients are in your products?

What is the shelf life of your products?

Where can I buy Onside in stores?

How do I use Onside products?

Do you have travel or trial sizes?

Do you offer samples?

Can women use Onside?

Are your products natural or organic?

Are your products vegan?

Scent Glossary: find your Onside scent

Scents

Are your deodorants aluminum-free?

How long does one deodorant last?

How do I remove deodorant marks from clothes?

If it's aluminum-free, will I still sweat?

Can my deodorant melt in the heat?

What's in Onside deodorant?

How do I apply it?

Is it baking soda-free?

Deodorant

What's in Onside body wash?

Why doesn't it lather like drugstore body wash?

Can I use it on my face or hair?

Body Wash

How is body spray different from cologne?

Can I spray it on my clothes?

Can I take it on a plane?

Body Spray

What's in Onside body cream?

When should I use it?

Can I use it on my face?

Body Cream

Is your shampoo and conditioner a 2-in-1?

What's in Onside shampoo and conditioner?

What scents does the Shampoo & Conditioner come in?

Can I use it every day?

Can I use it on my beard?

Shampoo

What's in the Onside face line?

What order do I use the face products in?

How often should I use the exfoliating wash?

Is the face line safe for sensitive skin?

Face

Can I change or cancel my order?

What is your return policy?

Can I exchange a product?

What if I entered the wrong shipping address?

Items are missing from my package. What do I do?

My item arrived damaged. What do I do?

How long does a refund take?

Orders & Returns

Which payment methods do you accept?

Why doesn't my discount code work?

Do you offer military, first responder, or medical discounts?

Do you sell gift cards?

Payments & Promotions

How do I track my order?

How do I get in touch?

How do I create an account or reset my password?

Account & Support

How does Subscribe & Save work?

Can I buy without subscribing?

How do I manage my subscription?

How do I change the products or scents in my subscription?

How do I skip or delay a delivery?

Can I add one-time items to my subscription order?

How do I update my shipping address or payment method?

How do I cancel my subscription? Are there fees?

I was charged for a subscription order I didn't want. What now?

Do subscription orders ship free?

Subscriptions

How can I partner with Onside as a creator or athlete?

Do you have an affiliate program?

I'm a member of the media. Who do I contact?

Can I sell Onside in my store?

Do you sponsor teams, events, or donate products?

Partnerships & Media

Which scent should I start with?Updated 11 days ago